Phoenix 3D2N Cruise: Ha Long Bay with Sung Sot & Ti Top

Great trip! Picked up from the hotel at the appointed time. The guide is a young man who speaks both Vietnamese and English (except for the fact that we do not speak either language) all the information presented was understandable, and the Guide also used a phone to translate into Russian. Many thanks to him!!! We also needed help in extending the Internet on a Vietnamese SIM card and the Guide helped us with this. On the excursions, he explained and showed everything in detail. We visited caves, islands, grottoes, swam in kayaks and a bamboo boat. The bay is magical, the beauty is indescribable!!! And now about the ship, a three-deck vessel with a restaurant on the 2nd deck and a recreation area and bar on the third. The ship was clean, the staff was young and friendly, everyone was very responsive. On the 3rd deck there are tables with chairs, as well as sun loungers for those who want to sunbathe. In the evening you can sing karaoke on this deck. I really liked that there were not many people, the music was not loud, for me it was a wonderful holiday in the bay among fantastic mountains. It is a pity that we had only 3 days, if you want to take a break from the hustle and bustle of the city, then you are here!!! There are some wishes, we had little time for sailing, it seemed that the whole day was ahead, but taking into account the program, the day flew by unnoticed. On board they fed, breakfast, lunch, dinner, The dishes were not spicy and from all the variety that was served, everyone could choose what he liked, drinks, unfortunately, are for an additional fee. Between lunch and dinner at about 16.30 on the 3rd deck you can drink coffee, tea, with snacks and have a snack of fresh fruit. Unfortunately, a small minus, but I think you will solve it without problems, these are cockroaches in the cabin, I am a prudent person and I had a repellent with me, but if it were not for them, I do not know how I would have slept. Overall, to sum it up, I can say that it was a great trip, with a great team!!

Memorable 3D2N on board, getting to know other tourists and exploring different activities. Guide and staff were helpful and extended help when my friend was unwell. Meals provided were good, room relatively comfortable, perhaps one of the day activities could be planned better rather than going to a similar pearl farm/cave. Learning how to make spring roll was fun!

Most people joined the 2D1N trip, and only 2 parties on our cruise joined the 3D2N trip. The itinerary of the first day was the same. On the second day, we joined a day tour on a smaller boat with people from other cruises to visit Lan Ha Bay. Therefore, I think this is how all 3D2N tours work in Ha Long Bay. On the third day, we joined our own cruise again (3D2N 3rd day itinerary = 2D1N 2nd day itinerary). Therefore, we had a different tour guide on the 2nd and the 3rd days. The service staff on Phoneix was all amiable and hospitable. The tour guide explained everything clearly. The cook on Phoneix was good. All the dishes were cooked well. Soft drinks/wine/coffee were not included. We paid for what we had drunk before we returned to the shore. Credit cards are accepted, but there will be an extra charge. The room was clean, but quite small. The facilities in our room were rather basic. The shower head did not work very well. However, with this price, I think the faciilities were still acceptable. We did see some fancy boats during our trip, but I guess the price will be double or even more.

Halong Bay is a mesmerizing destination that captivates with its stunning natural beauty, and my recent experience was nothing short of extraordinary. The pristine waters adorned with thousands of limestone karsts create a breathtaking panorama that leaves an indelible mark on the soul. Our journey was elevated to new heights, thanks to the impeccable service provided by our tour guides, Dan and Gam. Their attention to detail and unwavering commitment to ensuring a memorable experience for my family were truly exceptional. From the moment we embarked on our cruise, Dan's passion for Halong Bay and his wealth of knowledge added a layer of depth to our exploration. He skillfully guided us through the bay's intricate network of islands, sharing fascinating anecdotes and historical insights that enriched our understanding of this UNESCO World Heritage Site. What stood out most was Dan's ability to tailor the experience to our preferences. Whether it was choosing the perfect spot to watch the sunset or recommending hidden gems that were off the beaten path, he demonstrated a keen understanding of his guests' interests. It was evident that Dan took great pride in showcasing the beauty of Halong Bay, making our journey not just a tour but a personalized adventure. Equally praiseworthy was Gam, our dedicated tour guide for day 2 who had went above and beyond to ensure our comfort and satisfaction. Her warm hospitality and genuine care for our well-being created a sense of ease throughout the trip. Gam's attention to the smallest details showcased a level of service that surpassed our expectations. What truly set Dan and Gam apart was their ability to create a familial atmosphere. They effortlessly bridged the gap between hosts and guests, making us feel like cherished friends rather than mere tourists. This personal touch made our journey not only a visual feast but also an emotionally fulfilling experience. As a family with varying interests and preferences, we appreciated the versatility of the itinerary crafted by Dan and Gam. Whether we were exploring mystical caves, kayaking through hidden lagoons, or simply relaxing on the deck and absorbing the breathtaking scenery, every moment was thoughtfully planned to cater to our diverse tastes. In the midst of Halong Bay's enchanting landscapes, Dan and Gam emerged as the unsung heroes who transformed our vacation into a seamless, joyous odyssey. Their passion for their work, combined with their genuine care for guests, is a testament to the commitment of those who make Halong Bay not just a destination but a cherished memory. In conclusion, Halong Bay is a must-visit destination, and the experience is elevated to unparalleled heights when guided by professionals like Dan and Gam. Their dedication, attention to detail, and genuine warmth turned a beautiful location into an unforgettable journey for my family. We are immensely grateful for the memories created and the exceptional service provided by these outstanding individuals.

We had a wonderful experience on this cruise. Staff and tour guide were so friendly. Be aware that if you book this, there is a duplicate activity of visiting a pearl farm, other than that the rest of the trip is great. Halong bay is beautiful.

Husband and I enjoyed our 3d2n cruise for our honeymoon. Our tour guide, Mr Sea was very helpful, knowledgeable and experienced. The crew onboard were always smiling and genuinely concerned for our wellbeing. We loved the hospitality! The boat had about 10 rooms. The toilet has bidet. Our room was clean, the AC was cold, and the towels, toothbrush, soap and shampoo were provided. We were served multiple dishes of delicious food. You don't have to worry about going hungry! There were fun activities such as Hiking into caves, swimming, kayaking, squid fishing, karaoke, and cooking class. This is a highly recommended tour!

Beautiful course, well organized and without any obstacles! The staff was lovely, and my room was spacious and very comfortable, I was actually surprised about that! The dinner is excellent, and the breakfast is very complete (buffet with the possibility to order an omelet / phở soup)

overall is good, but itinery should be adjust a little but more due to we had visited pearl farms many times before. Foods though are pretty good and very local, for vegetalian they support very good ! The crews are good and tried to support you on everything, especially FINN, he is the best. Karaoke night should also be cut out for foreigners. The attractions are good but the activities should be a little but more diverse. In sum up, it is worth a money for joining the cruise. ps. the room is a bit small if you higher than 170 !

Staffs really nice and explained everything needed although some itinerary may vary from the purchased program. Good weather so everything is perfect. Only one thing on the cruise staying at night: We were unable to see the sunset and the sunrise due to where the cruise stayed were entirely surrounded by islands.

Had an amazing trip, everything was so well organized, the guides were so friendly, food was amazing, 3 days trip is definitely the best option and highly recommended