Private Kota Kinabalu City Tour in Sabah

Additional information

Safety / High Risk Disclaimer

• Although not mandatory, it is recommended that you purchase accident and/or travel insurance before participating in this activity

Outskirt Hotels Pick Up & Drop Off Surcharges

• Be Punctual: Please be ready and wait in the hotel lobby 10 minutes before the scheduled departure time. Your Tour Guide / Pilot will only wait for you 5 minutes after your pick up time.
• Kindly provide correct contact information, if failure to contact and unable to pick-up will not be used as an excuse to request modification / cancellation of the order or refund. Kindly apologize!
• We are following “On-time Policy” to considerate with other guests. Transportation will not wait for late arrivals at the 2nd confirmed Pick-Up Time schedule given. No refund will be compensated
• In the case of schedule changes or cancellation due to traffic, weather or other force majeure, Travel Operator have the right to alter routes, timetables, itineraries and accommodation reserved should conditions beyond our control render it necessary
• Sit-In-Coach basis (SIC). This tour is not a private tour, you will share the trip with other guests come from different countries
• Request Private Charter 4 – 10 seater vehicle, additional MYR500.00/vehicle. Kindly inform us before the tour commence. Customers shall pay to the Local Operator BEFORE the tour start by Master/Visa credit card. Kindly communicate with the Local Operator for assistant.
• Kindly apologize if pick up time late due to festival or peak season or each Hotel guests preparation
• Customers are encouraged to purchase their own travel insurance before traveling to Borneo. We recommend you to select a travel insurance policy that covers not only your medical expenses (including emergency repatriation) but also personal liability, cancellation, curtailment and loss of luggage. Doing so can prevent major disruptions and additional costs. We strongly encourage our customers to choose packages wisely, prioritize your safety first as life is priceless
• Cancellation Policy: Up to 7 days before the tour start date will get Fully refund. Less than 7 days before the tour start date will No refund. No refund will be provided if you do not show up for the tour of the day.
• Agreement : By booking a tour with us, you acknowledge that you have read, understood, and agreed to the terms of this additional information and cancellation policy.

Prohibitions & Limitations

• This activity is not recommended for anyone with impaired physical mobility
• This activity is not recommended for anyone with certain medical conditions such as high blood pressure, epilepsy, etc.
• Participants are advised dress appropriately for this activity (long pants, long-sleeved shirt or scarf to cover shoulders, and closed shoes)

What to bring

• Sunscreen / Sunglasses
• Umbrella / Poncho
• Caps / Hats
• Camera
• Drinking Water

What to wear

• You must be properly dressed before entering the mosques
• Women must be fully covered. Please wear long pants to cover your knees and long-sleeved shirts or bring a shawl/scarf to cover your shoulders
• For smooth entry, please refrain from wearing flip flops, shorts, tank tops, or sleeveless shirts
• Walking shoes

Confirmation

• You'll get confirmation within 24 hours. If you don't receive a confirmation email, reach out to our customer support.

Cancellation policy

• Full refunds will be issued for cancellations made at least 7 day(s) before the selected activity date
• You'll get a full refund if you cancel at least 7 day(s) before the activity date (destination local time)
• In case of unforeseen events or extreme weather, the operator reserves the right to cancel the tour. If this happens, you have the option to reschedule or request a full refund

Amendment policy

• Administrative fee for hotel address amendment MYR 30 per person

Voucher type

• Present your mobile voucher

Pick-up information

• Operator will reconfirm your pick-up time in advance
• This is a shared transfer and early or late pick-up is possible
• Enter your hotel name and address at the checkout page
• Arrive at the hotel lobby 10 minutes before your selected pick up time
• Please note: this tour will not wait for late arrivals in order to be considerate with other guests. Kindly be punctual for the pick-up. No refund will be compensated in cases of no-show or late arrival
• Please check the full list of coverage areas and hotels below to see whether your hotel or area is applicable for this transfer: Kota Kinabalu City Centre (hotel transfer service area with no surcharge), Kota Kinabalu Outskirt (hotel transfer service area with surcharge)
• Kota Kinabalu city (North, center, and south)
• Pick up time:
• 09:00
• Outskirt areas (Nexus, Rasa Ria, Beringgis)
• Pick up time: 06:00
• Additional charges of MYR 15.00 per pax per way for outskirt hotel pick-ups. Outskirt charges are applicable for hotels outside of the Kota Kinabalu city area, 1Borneo, Nexus Karambunai Resort, Sabah Beach Villa, and Shangri-la Rasa Ria Area
• South Kota Kinabalu Outskirt Hotels, eg. Putatan town, Beringgis Beach Resort, Langkah Syabas, Szhnn Vacation Apartment, places that are not in the same route will have to take Grab or Taxi to town area to wait as the route are different
• Additional charges of MYR 30.00 per pax for airport transfer

Address

• Outskirt Hotels Pick Up & Drop Off Surcharges
• Outskirt Hotel Kota Kinabalu less than 10km additional charges of MYR 80 per person per return. Outskirt Hotels, like Penampang, Inanam, Luyang, Likas, Kepayan or places that not in the same route will have additional charges. All customers shall pay the Outskirt Surcharge to the Local Operator BEFORE the tour start by Master/Visa credit card. Kindly communicate with the Local Operator for assistant.
• Outskirt Hotel Kota Kinabalu more than 10km, our company reserves the right to refuse service. For hotels outside of Kota Kinabalu city area like Putatan town, Beringgis Beach Resort, Langkah Syabas, Szhnn Vacation Apartment, 1 Borneo Klagan, TUNE Hotel, Shangri-La Rasa Ria Resort, Nexus Karambunai, Borneo Beach Villa or places that are outside of Kota Kinabalu city town area, please take a GRAB or TAXI to Sabah Klook Service Center Kota Kinabalu City Town waiting meet up with Tour Guide / Pilot.

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• Free for children aged 0-2
• Child ticket: aged 3-11
• Children aged 0-17 must be accompanied by a paying adult
• This activity requires a minimum of 4 adult(s) per booking